1. Summary
- Minimal data processing.
- No cookies/analytics at this time.
- No sale of personal information.
- No training on User Content without explicit opt-in.
- Privacy requests: contact@xoxo.ai
2. Information We Collect
- Account/contact info (e.g., email) if you sign up, join a waitlist, or contact us.
- Technical logs (e.g., IP address, device/browser metadata, timestamps) for security and reliability.
- Usage & content: prompts, messages, or files you choose to submit while using the Services.
3. How We Use Information
- Provide, operate, secure, and troubleshoot the Services;
- Communicate about updates or service notices;
- Comply with legal obligations;
- Improve the Services using aggregated, de-identified statistics (not personal data).
4. Email Communications and Unsubscribe
We may send you emails related to your account, the Services, and marketing communications (if you've opted in or where permitted by law).
Marketing emails: You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link at the bottom of any marketing email, or emailing us at contact@xoxo.ai with your request.
Transactional emails: Even if you unsubscribe from marketing emails, we may still send you important transactional or service-related emails as necessary to provide the Services.
Your unsubscribe request will be processed within 10 business days.
5. No Model Training (Default)
We do not use your User Content to train foundation models unless you explicitly opt in. We may use de-identified aggregates to improve reliability and safety.
6. Sharing
We may share information with trusted service providers that help us operate the Services (under confidentiality and security commitments), and when required by law or for a business transfer (e.g., merger). We do not sell personal information.
7. Cookies & Tracking
We use first-party cookies to operate the Services (e.g., authentication, preferences). We do not use third-party advertising or tracking cookies.
8. Retention
- Technical logs & User Content (operational copies): kept up to 30 days, then deleted or de-identified, unless needed longer for security, legal, or debugging purposes.
- Account/contact data: kept until you request deletion or it's no longer needed to provide the Services.
9. Security
We apply reasonable administrative, technical, and organizational measures (e.g., encryption-in-transit, access controls). No method is 100% secure.
10. Your Rights
Depending on your location, you may request access, correction, deletion, or portability of your personal information, and object to or restrict certain processing. Contact contact@xoxo.ai. We may ask for information to verify your identity.
11. International Transfers
If data is transferred internationally, we rely on appropriate safeguards where required by law.
12. Children
The Services are not directed to children under 16. If you believe a child provided personal information, contact us to request deletion.
13. Changes
We may update this Policy as our Services evolve. We'll revise the effective date and highlight material changes where appropriate.
14. Contact
XOXO AI, Inc. | Email: contact@xoxo.ai